Privacy Policy

Last updated: 2026/04/13

Botforgame Hongkong Limited (together with our affiliates, hereinafter referred to as “Gamebot”, “we”, “our” or “us”) respect and protect the privacy of all users using our website. This policy describes how we process the personal information we collect from or about you when you use our website. Please read this policy carefully.

  1. Personal Information We Collect

We may collect the following types of information:

A. Information you give us directly

We collect information that you provide us, including but not limited to:

  • Registration Information: When you register for an account, we may collect details such as your username, password, date of birth (where applicable), email address, and/or telephone number.
  • Information Included in User Inputs: When you use our services, including by entering prompts, instructions, or other inputs, such inputs may contain personal information about you or other individuals. To the extent that you choose to include such information, we may collect and process it as part of providing, operating, and improving the services, and only for the purposes described in this Privacy Policy. You are responsible for ensuring that you have the necessary rights and legal basis to provide any personal information included in your inputs. We encourage you not to include sensitive personal information unless necessary.
  • User Content: We collect the content you create, upload, generate, or otherwise make available through the services. This may include profile information (such as nickname and avatar), user-generated content, images, prompts, and any other material you create and/or share using the services.
  • Payment Information: When you purchase Paid Services (as defined in our Terms of Service), we use third-party payment processors to handle your payment transactions. These providers may collect your credit card details or other financial information. We do not store your full payment card details, but we may retain transaction confirmation or records required for compliance and accounting purposes.
  • Correspondence Information: When you contact us for support, feedback, or inquiries—whether by email, chat, or other communication channels—we collect the information you choose to provide, including the content of your messages and any associated details.
  • Surveys and Promotions: With your consent, we may collect information when you participate in surveys, research studies, promotions, marketing campaigns, or events that we organize or sponsor.

B. Information We Receive Automatically from Your Use of Our Website

We may collect other information automatically when you use our Website, such as:

  • IP address;
  • Device information, including your device name, operating system, browser type and configuration; and
  • Log and usage Data, including the date, time, approximate location of your access and request of our website, referring and exit pages, and other details about your interactions with our website.

We may additionally collect and store information locally on your device through technologies such as cookies and browser web storage (including HTML5).

  1. How We Use Your Information

    We use your information to:

A. Communicate with Users

  • Respond to inquiries, comments, and support requests;
  • Request feedback and communicate about your use of our services;
  • Send technical notices, security alerts, and administrative messages;
  • Inform you about products, services, events, and updates that may be of interest.

B. Ensure Legal and Operational Security

  • Detect, investigate, and prevent security incidents, fraud, and unlawful activities;
  • Protect the rights, safety, and property of Gamebot and others;
  • Comply with applicable legal, regulatory, and financial obligations.

C. Operate and Improve website

  • Operate, maintain, and enhance our website;
  • Process transactions and support sales, promotions, purchases, subscriptions, refunds, and related user support functions;
  • Personalize and improve your user experience;
  • Identify and resolve technical issues and bugs;
  • Monitor, undertake research and analysis, understand trends, usage patterns, and website performance.

D. Fulfill Other Purposes

  • Fulfill any other purpose disclosed at the time of collection or permitted by law.

E. Lawful Basis

Where the GDPR or other data protection laws apply, we must identify a lawful basis before processing your personal information. Depending on the context, we process personal information under one or more of the bases below.

  • Performance of a Contract. We process personal information as needed to enter into, perform, and administer our Terms of Service with you—this includes creating and managing your account, providing core services and features, processing payments or subscriptions, delivering content you request, and responding to service-related inquiries.

  • Consent. We rely on your consent where required by law or where we offer optional features. Examples include: subscribing to marketing emails; participating in surveys or beta programs; or allowing us to access certain device data (e.g., precise location, if ever enabled. You may withdraw your consent at any time using available settings or by contacting us (see Contact Us). Withdrawal will not affect processing that occurred before withdrawal.

  • Legal Obligations. We process personal information to comply with laws and regulatory requirements—for example, tax and accounting rules, responding to lawful requests from public authorities, verifying identity where required (e.g., fraud, sanctions, or anti-money-laundering checks if applicable), or honoring data subject rights under privacy laws.

  • Legitimate Interests. We process personal information where necessary to pursue our (or a third party’s) legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests include: securing and protecting the Platform; preventing fraud, abuse, or misuse; improving and developing the services (including through aggregated or de-identified data); measuring engagement; personalizing non-intrusive product experiences; and supporting internal analytics and research. Where required, we apply appropriate safeguards or obtain consent.

  • Protection of Vital Interests (Infrequent). In rare cases, we may process personal information to protect the vital interests of an individual—for example, responding to an urgent safety issue that involves risk of serious harm.

  • Establishment, Exercise, or Defense of Legal Claims. We may process relevant personal information as needed to assert or defend legal claims, manage disputes, or protect our rights, users, affiliates, or the public.

  • Other Permissible Grounds. If applicable local law provides additional lawful bases for processing, we will rely on those where appropriate and will identify them at the point of collection. We may aggregate or de-identify personal information so that it can no longer reasonably identify you. We use such information for purposes described in this Policy, including analyzing usage trends, improving or adding features, and conducting research.

  1. Sharing Your Information

    We do not sell or share your personal data to third parties as defined under the California Consumer Privacy Act (CCPA/CPRA). We may disclose your personal information in following circumstances without further notice to you, unless required by law:

A. Affiliates and Subsidiaries

We may share your information with our affiliates (entities under common ownership or control) and subsidiaries, for purposes such as customer support, internal operations, service improvement, and data analytics. We may transfer your personal information to countries outside your jurisdiction. Where required by applicable law, we implement appropriate safeguards, such as standard contractual clauses or other lawful transfer mechanisms. While your information is stored or processed in countries that may have different data protection standards, we take reasonable steps to ensure that your personal information remains protected in accordance with our privacy commitments.

B. Service Providers

We may share your information with third-party vendors who support our business operations, such as providers of cloud hosting, infrastructure, analytics, and artificial intelligence or machine learning services.

These service providers may process your information on our behalf and strictly in accordance with our instructions and applicable data protection laws.

Where our services rely on third-party artificial intelligence models or APIs, your information (including user content) may be processed by such providers solely for the purpose of delivering the requested services. We implement appropriate contractual, technical, and organizational safeguards to ensure that such processing is limited in scope and compliant with applicable laws.

We do not authorize such third-party providers to use your personal information for their own independent purposes unless required by law.

C. Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or similar transaction involving us, your personal information may be disclosed to relevant parties during due diligence and transferred as part of the transaction.

D. Legal Obligations and Safety

We may disclose your personal information to comply with legal obligations or lawful requests (including national security or law enforcement), to protect our or others’ rights, property or safety.

  1. Cookies and Tracking

    Cookies are small text files stored on your Internet browser. We use cookies and similar tracking technologies to collect usage data and improve user experience. Where required by law, we will obtain your consent before using non-essential cookies. You can manage your cookie preferences through cookie settings.

  2. Data Security and Retention

    We implement commercially reasonable technical and organizational safeguards to protect personal information. However, no internet or email transmission is completely secure. We recommend caution when sending sensitive information via our website or email.

    We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  3. Your Rights and Choices

    Depending on your location, you may have the right to:

  • Access, update, or delete your personal data;
  • Object to or restrict processing;
  • Withdraw consent at any time;
  • File a complaint with a data protection authority.

To exercise your rights, please contact us at [email protected].

  1. Children’s Privacy

    Our website is not directed to or intended for use by children under the age of 13 (or under the age of digital consent in your country of residence). We do not knowingly collect personal information from children below this age threshold without verifiable parental consent, as required by applicable data protection laws.

    If you believe that a child has provided us with personal information in violation of this policy, please contact us at [email protected]. We will take appropriate steps to investigate the report and, where necessary, delete the information from our systems.

  2. International Transfer

    Your information may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. We take steps to ensure appropriate safeguards are in place.

  3. Changes to this Policy

    We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, unless a different form of notice is required by applicable law. Your continued use of our website or provision of personal information after the updated Privacy Policy is posted - or after you have been otherwise notified - will constitute your acknowledgment and acceptance of the revised terms.

  4. Relationship to Terms of Use

This Privacy Policy is incorporated into and forms part of the Terms of Use of our website. By accessing or using our website, you also agree to be bound by the Terms of Use. In the event of any conflict between this Privacy Policy and the Terms of Use, the Privacy Policy shall prevail to the extent permitted by applicable law.

  1. Language

    This Privacy Policy may be translated into languages other than English for reference purposes only. In the event of any inconsistency, ambiguity, or conflict between the English version and any translated version, the English version shall prevail to the fullest extent permitted by applicable law.

  2. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: [email protected]

Mailing Address: Room 1903, 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay, Hong Kong